About Us
Our Mission
Maximizing your investment return through a human-driven property management experience.
Our Vision
To dominate, set the bar, and elevate the landscape of Northern Virginia property management through unparalleled service, leadership, and innovation.
Our Story
At the heart of our company is a deep-rooted connection to Northern Virginia. With Washington D.C. in our backyard, our region is fueled by government agencies, tech firms, defense contractors, and military bases—making it one of the most consistent rental markets in the country. We’ve proudly called this area home for over 40 years, and it’s this personal and professional connection that shapes the way we do business.
Allegiance Property Management began as a response to a growing need in the real estate community—local REALTORS® searching for a professional property manager they could trust when their clients didn’t have anywhere to turn. From those early partnerships, we’ve evolved into a boutique-style firm managing just under 300 doors and serving primarily accidental landlords across Northern Virginia.
We specialize in supporting homeowners who never intended to be landlords. Whether it’s a job relocation, military transfer, or life event that led to renting out a personal residence, we understand that your property isn’t just an investment—it’s your home. Our mission is to honor that with empathy, transparency, and expert guidance.
We’ve walked in your shoes. From renter to homeowner to investor to property manager, we’ve experienced the full spectrum of residential housing. This perspective drives our belief that the resident experience is just as important as the owner experience. Happy tenants stay longer, take better care of your property, and contribute to your long-term investment success.
Our approach is simple: connect with every client, offer honest and professional advice, and deliver a property management experience defined by trust, care, and consistent results. We are the experts in our field—managing your most valuable asset with the same attention and integrity we would our own.
Meet Our Team
Courtney Parks
Director of Operations, Principal Broker
Courtney Parks is the Principal Broker and Director of Operations at Allegiance Property Management. She began her career in property management right after college, working for a large HOA management firm before transitioning into residential real estate in 2009 when she joined Allegiance Property Management. With a passion for client relationships, investment growth, and operational excellence, Courtney has played a key role in shaping the company’s approach to property management.
She is a strong advocate for professional development and is dedicated to elevating the property management and investment industry through education, advocacy, and leadership. A Fairfax County native, Courtney lives with her husband and two boys. She is a proud Virginia Tech alumna, die-hard Hokie, DC sports fan, and an amateur baking enthusiast.
Professional Affiliations
- Licensed Virginia Real Estate Broker (since 2016)
- Licensed Virginia Real Estate Salesperson (since 2012)
- Residential Management Professional (RMP®) Designation, National Association of Residential Property Managers (NARPM)
- Virginia REALTORS® “PM Certified”
- Chapter President of the Northern Virginia Chapter of NARPM, 2024 & 2025
- Member, Virginia REALTORS® Property Management Council, 2024 & 2025
- Member, NARPM Women’s Council of Property Managers, 2025
- Member, Standard Forms Committee, Northern Virginia Association of REALTORS® (NVAR) 2024 & 2025
- Member, Small Brokers Advisory Forum, NVAR, 2025
Sal Burgos
Client Success Manager
Sal Burgos serves as our Client and Resident Success Manager, bringing exceptional dedication and support to our Owners and Tenants. Starting his journey with us as Leasing Coordinator in January 2024, Sal quickly proved himself an invaluable asset. With a strong passion for outstanding customer service and a background in quality assurance and recruitment, he thrives in building meaningful connections with applicants, tenants, investors, and vendors.
In his role, Sal ensures a seamless experience for new owner clients and provides exceptional assistance to residents, especially those settling into their new homes. His expertise and attention to detail shine through in every interaction. Outside of work, Sal enjoys staying active with outdoor activities like jogging, spending time with his wife, and pursuing continuous learning through educational courses.
Kayla Brooks
Director of Maintenance and Property Turns, Licensed Realtor
Kayla Brooks has been an integral part of Allegiance Property Management since 2016, after relocating from the Chicago suburbs. Now serving as our Director of Maintenance and Property Turnover, Kayla oversees all maintenance operations, tenant turnover processes, and property transitions, ensuring exceptional outcomes for clients and tenants alike.
At Allegiance, we understand that maintenance is a critical concern for our investor clients. Kayla’s expertise in managing high-pressure situations, including insurance claims and disaster response, ensures their properties are always in capable hands. She excels at overseeing large-scale maintenance projects, tenant turnover, and guiding clients through property renovations, consistently maximizing the value and appeal of their investments.
With a Bachelor’s Degree in Psychology and Philosophy, Kayla’s education fuels her passion for fostering positive interpersonal relationships. She also holds a Virginia Real Estate Salesperson license, earned in 2020, showcasing her dedication to being well-rounded in the industry. Outside of work, Kayla loves spending time with her rescue dogs, Charlie and Sophie, who bring her endless joy.
Dana Boyle
Accounts Manager, Associate Broker
Dana joined Allegiance Property Management as our Accounts Manager in 2015. She enjoys the day-to-day routine this position gives her: collecting rent, making sure the owners’ bills are paid on time, distributing owner funds, and communicating with owners and tenants. January is especially adventurous with tax documents needing to be prepared and delivered. But this is not her only talent.
A native of Alexandria, Dana graduated Magna Cum Laude from the University of North Carolina at Greensboro with a Music degree in Vocal Performance. She currently sings with The Washington Chorus and is a professional cantor at a local church. If that weren’t enough, Dana has been a Realtor since 2012 and continues to help her clients buy, sell and rent their homes in Northern Virginia. Dana’s many careers may keep her on her toes, but she is never too busy to help when needed.
Wilson Arevalo
Leasing & Resident Services Coordinator
Wilson Arevalo is our Leasing Coordinator and the newest member of the Allegiance team, but don’t let that fool you—he brings a wealth of experience to the role. In his previous career as a Training Specialist, Wilson delivered customer service excellence workshops and managed high-performing customer service teams. Affectionately known as our ""Director of First Impressions,” Wilson is the welcoming voice clients and tenants hear first.
At Allegiance, delivering the best customer experience is our top priority, and Wilson understands the assignment. As Leasing Coordinator, his primary responsibilities include overseeing the rental application process, screening applicants, managing inquiries from prospective tenants, coordinating marketing efforts, and providing invaluable administrative support to the team.
His outgoing personality, keen attention to detail, and natural ability to build rapport make him a perfect fit for Allegiance. Outside of work, Wilson enjoys spending time with his wife, son, and two beloved cats. A nature enthusiast, he has a passion for traveling to explore new cities and towns. In his downtime, Wilson loves watching documentaries that feed his curiosity about nature, our planet, and beyond.
Francisco "Frank" Flores
Maintenance Coordinator
Frank Flores is our Maintenance Coordinator, bringing over six years of hands-on experience in property maintenance, vendor management, and cost estimation. His dependable nature and solutions-driven approach make him an essential part of our operations team, ensuring maintenance requests are handled promptly, professionally, and with a consistent focus on resident satisfaction.
Francisco is responsible for coordinating vendor schedules, monitoring repair progress, conducting timely follow-ups, and maintaining clear, consistent communication with both residents and property owners. He has successfully onboarded and managed vendor partnerships, upheld high performance standards, and built strong working relationships with vendors and property managers alike.
Whether addressing urgent repairs or preparing properties for move-ins and move-outs, Francisco approaches each task with calm confidence, a goal-oriented mindset, and an approachable demeanor—earning the trust of clients, residents, and colleagues alike. Outside of work, Francisco enjoys traveling, listening to music, watching movies, playing outdoor sports, and spending time with friends and family.
